Eire Electric Reviews (1/5)

Shocking customer service, Tried to switch from Prepay power to this company, Spoke with 3-4 different people who were so rude eventually got my Mprn and meter reading got told they would give me a call back to sign me up and never heard anything spoke to prepay power during the process and the difference between the tone of voice was astounding for that reason alone I wouldn't switch to electric Ireland

They’ve increased their price multiple times in the last few months with no end in site, absolutely disgraceful price gouging!!! Total increase of over 60%

Worst customer service ever. Stay away from this company!! I've been charged higher than due for a several months and they just can't fix this problem.

OVER CHARGED ME FOR WEEKS/MONTHS DESPITE CALLING EMAILS ECT ECT.. TOPPED UP BY 50 EUROS AND ONLY 20 WOULD COME OUT I NEVER AVAILED OF ANY DEALS TO LEAD TO THIS .. REALLY BAAAAAAD THESE MILLENIALS THEN CALL TO COME BACK........... WHEN I TELL THEM WHY I LEFT THEY RESPOND BY SAYING WERE CHEAPER DO!!!! THIS IS WHAT YOUR DEALING WITH AND OH BUT WE CAN GIVE YOU 200 CREDIT.... WORST COMPANY EVER.

Absolute nightmare switching to electric Ireland they opened and closed my account and made an unauthorized debit (200 euro) from my bank account. Avoid!!!!!

Customer service is horrible. You will be told to hold on call to answer simple question. They either get kick out of it to humiliate customer or they hire people without proper training

Worse website ever it's impossible to log in keeps coming up error for the last few days, it normally slow but this is ridiculous,

Had to ring this morning regarding a letter I received got through to a girl called kerry she was so helpful and friendly she couldn't do enough for me she is an absolute credit to electric Ireland

Awful to deal with. Poor customer service. I would not reccommend anyone to swith to this provider unless you want hassle. Would give a Zero star rating if it was possile.

The worst company they will over charge you for your consumption it a total scam

If your looking for masters in incompetence these are your guys ! Don't answer phones ,don't bill correctly , just make a mess and hope to get away with it

Dreadful service. Can't wait until my contract is up in August to get away from this so called energy provider. Appaling.

Their bills are up to date, good portal to manage stuff, easy to reach and no issues with the company

Absolutely fuming, engineer came out to fit the new climote into the house, took the old Nest with him worth 300 and the misses rang him and he is blantly denying it, better get that back, two of us in the house when he was here and it suddenly goes missing!!

My bill goes to other address, even not on my name, but they still take money from my bank? How can I know when and how much should I pay... Bad service ever!!!! -1

Very bad service.They are charging me extra money because of their clerical error and refusing to refund the money.Please don’t sign up.Send personal message in Facebook multiple times.

Not happy with this company. Supervisor was very rude while talking and he think customers are always telling lies.

Try get credit control. Over week. On /off Left on hold. Long time. Wat going on there.

I was speaking with one of your team this morning. i think his name was Joshua?? He was the most unhelpful person I have ever dealt with. He was very rude and at times I thought he was asleep at the other end of the phone.

Shocking customer service, greedy meter fees, haven’t used heating in a year and they’ve tried to debt us €850 for not even using it, won’t get a penny from me