Eire Electric Reviews (1/5)

I switched prepay meters with them, I had 70 euros in the old box, it took me almost 6 months 10 emails 15 phone calls to get it back.

Signed up, arranged engineer call. No show. Rearranged appointment. No Show. No contact. Cancelled contract.

Don’t bother with them, worst service ever, prices are good but they will never be able to solve any issues which you will have sure.

Avoid at all costs if possible. Worst customer service I have ever experienced.

One of the most crooked companies in Ireland. Dishonest, unhelpful, crooks.

Bought Nest Thermostat for my apartment - great product but more importantly fantastic value, the cost with installation was unbeatable.

Waited half an hour and as soon as I got through they hung up. Unbelievable.

Would not even give them 1 star. Very poor service on phone sum people there cant even read the correct bill prices when u ring up and the direct debit is a joke the mont of fees they charge is crazy wont be back again

Waiting one hour to talk to agent Service the worst I have ever encountered Looking now to switch

Scum of the earth. I live in a SMALL studio apt and received a €600 bill because they severely underestimated EVERY bill for the past FOURTEEN MONTHS and expect me to pay it now all at once. Avoid!!!

Terrible service to a loyal customer of 8 years!! If I could give zero stars I would.

Impossible to get through to customer service. Have sent multiple emails also with no reply. Very poor.

Ttrying to contact them. Need to speak to someone in relation to direct debit but phone automated with no option to speak to an operator. Tried ringing the landline no they provide but there is a problem with the line.

Website does not allow you to log in, and customer service staff on the phone are very rude, laughing at you. Avoid.

Told me to submit complaint to cry Still not resolved 6 mths later Nearly 21 years a customer and treated lk this

Terrible customer service , waste of time , got put on hold 3 times then got hung up on , waited for 1 hour just to try pay bill

Ridiculous rates, and 89c standing charge per day is not normal.

I tried to move my electricity to Electric Ireland ,after about eight different phone calls I had been hung up on four times and one guy actually told me that he would call me back as his computer was broken .I called back the next day and another guy told me that he couldn’t deal with it at that particular time and told me he would call me back at 9 o’clock the next morning ,I have never heard anything back from them ,an absolute disgrace .

Absolute nightmare to deal with. Power went out and they reduced to turn it back on and when I asked why they said they couldn’t help call back tomorrow

Gas prices at their lowest in 2 years, yet my electric prices continue to rise...