Bord Gais Energy Ltd Reviews (2/5)

Honestly the worst company to deal with costumer service is non existent recently purchased a new home and only with them two months and they are billing me for previous owner/tenants outstanding bill have provided bank and solicitors letters proving recent purchase only to receive a reply 10 days later saying it’s not enough they need more information honestly steer clear I am literally just changing providers.

Trying to solve a problem with a wrong bill of €900 for three months now. Terrible customer service.

Just so. Don’t like having to call Dublin on a full rate line. Should have 800 number for queries etc

Very poor customer service and trying to speak to someone who you can understand is impossible! Absolutely dreadful

Bord gais has the best customer service they have the best price gas in town their the dogs bollex you wont get better any where else.

Disgraceful. Waited 15 minutes trying to call them. Nobody bothered to answer.

Worst operators ever...no respect on the phone at all

If I could give no star I would! Worst customer service and experience I ever had in my life!

Very hard to make contact have an issue and its outstanding for weeks??? have phoned but no pickup

Great service

I suggest you employ people who can speak English in your customer services department, very very very very very very very frustrating to put it mildly.

Do not ask these for any work on a boiler!!! Absolute disgrace.

Decided to write this review to fill some time. I've been on hold for 30 minutes.

Reasonable and a lot easier

2 bad experiences recently and both issues met with severe incompetence. Would not recommend.

taken a month to sort out the sign up process. very poor

most disgracefully company that i every did business with dont go near

Over an hour on hold at the start sad 16 mins

Never pick phone even one hour holding

ridiculous management and every day becoming worse since under uk CENTRICA