PV Generation Ltd Reviews (4/5)

Our experience of PV Generation was excellent from the outset of our product journey to commission. At all times the process was positive, frictionless, and authentic. The promises were fulfilled, the deadlines were met and our installation is outperforming the promise. Good communication throughout the project facilitated the building of great relationships between the PV Generation team and our staff. I have no hesitation in recommending PV Generation. Martin Ryan Mullinahone Co-operative

PV made everything easy from applying for grant to installation.

From start to finish, Pv gen were excellent. Fast efficient service and no problems since I had it installed..

Showed up when they said they would, all work done quickly and neatly. Came back to follow up on a small issue the next day. Workers were very nice to deal with

Great communication , hassle free installation. Delighted with end product- would highly recommend!.

Really good experience from the initial contact to the installation of the panels

All grand, lads are decent to deal with, professional system and installation.

Efficient, reliable and helpful from the very first contact.

Excellent company to deal with. Highly recommend. From quotation to installation and final quality check professional, personable and efficient.

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Stress Free, helpful & friendly staff

Excellent service. Would recommend without hesitation

Very professional

Very pleased with this system (3kW and 2.4kW battery) - experienced company, good advance advice, neat and fast installation, real-time monitoring of output. Anyone interested in reducing their carbon footprint by generating part of their electricity using solar panels should consider

Excellent work. Arrived on time. Cleaned everything after them Helped with set up of app and went through everything with us. Highly recommend PV Generation

We are very happy with the PV Gen team and the installation… really pleasant people to deal with. The installation took a day and was clean and seamless. The guys were very tidy and the place was spotless after they left. Good job all around. Solar panels working very well 🌞

I found PV Generation Ltd. very helpful and professional from first visit to installation. I have East / West facing house and have six panels on both front and back roofs. The installation was very neat and tidy. The panels are working very well and we are also very happy with the EDDI unit. It is nice to have hot water all the time. Even given the short time the panels are installed, I am confident of a substantial reduction in my electricity bills. I would have no difficulty recommending this company to any person.

I had an absolutely fantastic experience dealing with the team in PV Generation. They are your old school style where the customer comes first. When I first got my system I had a minor issue and phoned on the Friday evening of a bank holiday, the team really pulled together and tried to get someone out that night but it was sorted first thing on a Saturday morning. I genuinely don't know anywhere else who would provide that sort of care for their customers. I was expecting to get a call back the following Tuesday or Wednesday, not straight away. We felt from the start the team had our best interests at heart and were match makers not sales people. They introduced us to solar and found the perfect fit for us and our household.

I was one of the people who would have rated this company highly. On the 1st September 2023, 22 months after the instalation the system stopped working. I contacted PV Generation describing the problem as a lack of hot water and readings on the solarman app that made no sense. Battery at 100%, no 54w drawdown from the grid, consumption of 15w. For three weeks I was asked to check this, check that, take a photo of this, take a photo of that. At one point I was asked to communicate directly with a component supplier. I declined on the basis that PV GEN was the contractual party. Finally it was determined on the 21 September that the inverter was not functioning and needed to be replaced. It is now the 29th September and the system is still not functioning. PV GEN like many solar installers are very busy, but that time will pass and systems will require maintenance after sales/warrenty support. Here they are absolutely appalling. One visit from a technician could have diagnosed the problem in less than an hour. Yet over a month later, the system remains offline. I have recommended them to several friends, but after this experience I could not possibly endorse them. UPDATE:It is now almost five weeks and I have been advised that the new inverter is due to be delivered to PV GEN tomorrow, 4th October, 35 days after the Inverter stopped working. I have been advised that they will fit it "as soon as possible"!!!