Activ8 Solar Energies Reviews (4/5)

Good explanations

Fantastic Service

Had my Solar Panels fitted today by Activ8 - the 4 lads on Team15 were superb from start to finish. They were polite, and professional. Paul and Stephen explained everything clearly to us and didn't leave until we were clear on the system. Also my experience right from the start, from Neil the Salesman to the Manager Billy and the girls in the office all made our choice to go with Activ8 very simple. We have no hesitation in recommending this Solar company to friends. Five star service all the way.

Rory the sales rep is doing a great job. Clear concise information on the working and installation of the product. Also has a nice way with him. Bit of a mix up with times and dates for a follow up meeting to get the place ready for the installation- poor work my the office staff I think. However, all communication after this blip was spot on and supportive. Installation team was on time, efficient, helpful and left us knowing what we had to do to work with the new system. No mess, everything was cleaned if a mess was made. Tom from BER team, was on time, efficient gave me any information I asked for. real quiet, as I was working when he called, very easy to work with.

The installers of the solar panels were very professional and friendly. They explained everything before they began the installation. Mid way through they brought us outside and explained where everything was installed and how to operate the Eddi system inside. They were lovely friendly lads also.

Excellent service at every touch point and expertly led out by Billy McCooey. The knowledge of the products and what its capability was second to none. Compared to other markets - they are leagues ahead

Super efficient We were very pleased with the efficient way the whole process was and how neat the work was carried out. Evelyn Healy

My experience from start to finish was great. This was due to great communication between Activ8 and myself. Starting with the sales rep, who explained the equipment that would be tailored to my individual needs. He also went through all the stages of when things would happen. Then the surveyor worked out where things would be going and showed us examples of the equipment to be used. The installation team were brilliant. Their work ethic was very professional. Again their communication was excellent. They were happy to answer any questions and left me feeling confident of how to use the equipment their installed. As well they made me aware that there's a technical support team at the end of phone if I should need any help. Finally the installation team left my home so tidy you wouldn't even know they had been working there. So thanks to all this my experience with Activ8 was relaxed and hassle free. Thanks guys!

Very professional, excellent workmanship. The 4 guys are fine representives for your company. I’m delighted with the finished work. Douglas Wilson

Very professional and very safety conscious. When completed they explained the system and let me know that they were only a phonecall away if needed.

Very easy to deal with Fitting was very professional in and out had everything they needed

Sales rep explained all very well & answered our questions immediately and honestly we felt. The technical assessment went well, all was explained and apart from a minor alteration to the plan all was okay. The installation went to plan & the installers were polite & helpful and again answered any questions we had. Overall it is very hard to find anything to criticise Activ8 about the whole process. BER survey is due soon; not expecting any issues with that and hopefully the Smartmeter will be in soon also.

Everyone who we dealt with from Active8 was so helpful, friendly and efficient, particularly the 5 members of the installation team. All of our questions were answered very clearly. We are delighted with the efficiency of the system and will be very happy to warmly recommend Active8 to anyone considering the installation of solar panels.

Damien came out for a quality check on our pv install and explained everything in a very easy to understand way A very pleasant young man

Initially we could only have 8 panels so they could be squeezed onto the roof. We wanted them in the garden, salesman said roof. Engineer said garden was no problem and for the amount we wanted the roof was too small. We could also have more panels. So that's where they are. Installation went very well, 16 panels fitted in one visit, up and working in under 8 hours. So far, we haven't had to use any electric off the grid (except the initial charge to the battery).

I was impressed by the efficient service of Activ 8. The team came at the appointed time & had the system up & running in approximately 4hours with very little intrusion . I had feared it might take days

Great installation crew from start to finish very professional and easy to deal with, not easy working on people’s homes every day but the quality of the finished product was top class

Everything works exactly as your staff said it would. installation staff were excellent tidy and on time. The installation went without fuss or problem . Everything was so tidy after the installation. We are now studying and organizing or electricity usage.

Arrived when they said they would. Polite, knowledgeable and gave us a complete tour of the system. They cleaned up the work areas which is rare these days.

Very informed and efficient service from start to finish. Great team of lads to fit the panels and the rep who we first met was straight talking about our needs and requirements. The product speaks for itself so far and all of the details of usage is clearly visible. We are looking forward to the cost savings going forward.