NRG Panel Reviews (4/5)

Great to deal with and the whole process was dealt with by NRG. The installation on the day was brilliant, the lads arrived that morning and gone by lunchtime. Thank lads

Everyone was so helpful from start to finish. They do make sure that everything is ok and do the Job on time 👍. If you're looking for a company to install your panels they're be hard to pass

Excellent work would recommend this company. Would suggest a follow up call to go over control systems after 2 weeks to check that clients are operating the system properly.

Very helpful at all stages of the process, from the visit on site by expert to advice to installation. Supportive staff when dealing with administration. The installations of the solar panels was done quickly and efficiently, one issue was the technical brief on the system once installed was a bit hurried.

I had a great experience with NRG they did the heat pump and the solar panels for me you ring them they come down give you a price do all paperwork and give you a date and complete the work and very tidy they are 😊

Very satisfied with the solar panels, installing the panels was very fast put up in a few of hours, and a bonus we get back some money for suppling power to the grid 👍

Just gave 4 stars, it works very well from April to end of September, have hot water & can cook etc. which is great & with great savings on electricity, but from beginning of October to end of March is what they don't tell you about, you've practically no daylight & definitely no sunshine to work panels, unless they are updated since we put them on the roof 5 or 6years ago, the company is very good to deal with, now it won't let me put a date of experience, panels installed in October 2018

From the offset they were ok to deal with, had booked by date for 3 months then a week before installation they rand to try and change dates which they were told no, tried again two days later and gave me a different date again told no, one of the admin personnel sorted that to be fair, the install was good, very clean. Then the icing on the cake the most non-customer centric/ignorant administrator rand me 24hr post installation looking for the rest of the payment, when I pointed out the BER was included in the price and hadn’t been completed she got quite irate and told me the grant could be delayed. I spoke to SEAI and there is several months left in my grant, I emailed their office about her and to be fair a manager rang me directly at 8.30pm the same night and was very apologetic. To expedite the process I arranged for the BER to get completed myself even though it was their responsibility. In short if you use them, confirm your date and do not change it unless a storm named ‘Mike Tyson’ is forecast and ask for a point of contact and not the person in grant administration who really could do with some customer care training.

The company was so professional from start to finish. They were punctual. They did a very good, neat job. And we are so happy with the results of our investment. It’s money very well spent. Thank you NRG

Very good advice. Very straightforward service and professional fitting team. And excellent after service when a couple of queries arose.

A couple of teething problems early on sorted out with no fuss on my PV panel system. Very pleased with the service provided.

Late and left with two piles of motar dust in bedrooms without cleaning it up or informing me

Professional service from start to finish. Very happy. Also have confidence in the after sales service

The staff who installed the system were very clean with their work. You would think that we had the system in place since the house was built. They were friendly and professional.

Great Workers. Arrived on time. External work went smoothly. Internal work consulted on placements etc. before fixing.

NRG were so reliable and helpful from beginning to end . The work were so clean and tidy and left no mess. Were in for about a week doing the panels and heat pump.

Efficient & tidy work. Very helpful pre and post consultation. Good service.

Best decision we ever made. Delighted with the service and installation team. Quick, clean and professional. Highly recommend.

Easyto deal with.everthing explained.crew tidy workers with little or no disruption

The team were great. We live in an older cottage so it threw up some challenges but nothing the team could not handle. The team were engaged, quick and very tidy. highly recommend.