PV Generation Ltd Reviews (4/5)

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Great company to deal with from start to finish

We had a great experience with PV Generation. Everyone in PV, from the initial consultation to the office Staff and the fitters were really great and easy to deal with. They took time to explain in clear terms the process and what we should expect and they kept us informed throughout the process. They installation was a breeze, the fitters and electricians installed the panels and batteries without fuss, cleaned up after themselves and showed us how to work the system. My only regret is that I didn’t install solar panels years ago.

Installation of the system went very well, lads spent a full day and only left when up and running. Explanation of the how the system works was excellent. Since install minor issues with app dropping its connection to the system, system works away in the background but comes up as being offline, resetting of router seems to resolve the issue, hopefully a patch will sort this out. In summary would recommend PVGEN without hesitation.

We employed PV Generation to install our Solar System. They arrived on site a day early and were excellent from start to finish. They explained what they were about to do and worked extremely hard and were meticulous. We were extremely happy with the job that they did for us and would have no problem recommending them.

Had to wait 4 months for the installation but very satisfied with the quality of the installation works and the system operation.

Just had solar panels installed. The lads were very efficient. Cleaned up after themselves. Excellent service.

Very happy with the fast efficient service. Very clean workers. Great bunch of lads. We were referred to PV gen by friends who were happy with the service. Highly recommend them. Found to begin with we watched the app like a tv. It changed how we consumed power and changed how we charged tablets / phones etc. hoping soon we can be ‘paid’ for feeding the grid.

Installation was thorough and painless and the claimed savings and more are being made already in the spring. Great equipment and good value for money. Great company, highly recommended 🙂🙂🙂 Brendan

We've recently installed an 18 panel system with a 10kw battery from the team from PV Gen. Everyone was very professional and the system was installed with minimum fuss. It's now operating well and it's great to see how little we are now using from the grid. Soem days 50% of the generation is going to the grid. It will be interesting to see what we might earn in the future.

Was told when sold this system, that my BER rating would go up by 2 but only went up by 1. Tried to contact the sales man that sold me system to ask why but never got a reply.I was also told by the sales person that would yearly credit into my electricity account from my supplier considering that any solar electricity that I didnt use would be sent back to grid and used by them, but this wasn't the case also, again tried to contact him to clarify this with no answer. Very bad after sales care.

I extensively researched the market and the main players before opting to go with PV Gen. Hopefully this review will save you the hassle I went through! I found them to be the most competitivly priced and the kit they use is amongst the most highly regarded within the Solar PV industry. Check out independant reviews on the Huawei gear yourself if you like. This is a company that emphasises customer service. Throughout the sales process, installation and aftersales service I was kept updated and informed at all stages. Toni, in particular, was a lifesaver at times and on hand to answer my many questions. The install team were second to none! The panels were on the roof before the afternoon and the electricians worked throughout the day without any fuss. Very tidy job and I was impressed. Big thanks to Gavin for all his hard work. Nothing is ever perfect and we did hit a snag. The wrong inverter was accidentally packed and installed. I didn't notice this until 2 days later and called to ask. Again, customer service was at the fore and between Suvi and Toni they arranged to have the guys to come back and remedy the issue. I usually hate having those kind of conversations but in this instance it was effortless. Also, the panels were operational throughout this mixup so no time was lost anyway. A sign of a good company is how it handles situations that don't go their way. We all know insurance companies that turn on you the moment you have an issue. With PV Gen there was no such problem. PV Gen also organise the aftersales BER Certification and the grant process. I highly highly recommend them and if you are getting solar PV then don't waste your time shopping around. I had 7 different companies come out to the house and all quoted for the same panels, same inverter etc. PV is value for money.

My system now up and running.Panel installation done in 3 hours.Electrical installation took a full day but power out for only an hour or so.Overall very efficient.Had some difficulty downloading Huawei App but now functioning.Would have no hesitation in using PV Gen again or recommending them to others.

Excellent service from beginning to end. Delighted we went with this company and would highly recommend.

The entire PV Gen team are professional and pleasant to deal with. There was a delay in completing my domestic installation, but now that it is completed, I am very pleased with the job. Well done PV Gen.

Here's to free electricy - Solar PV Panels installed 11th March. The teams - Roofers and Electricians were very professional, attentive to detail and accommodating. The same can be said of Ronan, sales person and office staff. Thank you PVGEN on a job well done. D

Very professional and well managed company. I got solar panels installed in my own home, and there was no issues whatsoever with the installation. The staff are very friendly and professional. They did a very neat job on my roof and I'm happy with the overall outcome. I later got them to do an install in my parents home and also my workplace. I would highly recommend PV Generation.

The office staff were great. Roofers really knew their stuff and got an extra panel on. Very professional. Electricians took on extra tasks due to small entrance to the attic in their stride. Follow up care and monitoring. Highly recommended!

On time,neat workers,good technical knowledge,after sales service excellent ,would recommend pv generation to future customers

Excellent install by P V Generation, we would highly recommend this company they are easy to deal with and very informative.

Our experience with PV Generation started very good. Unfortunately there was zero communication between sales person and their office.2 months later we are still waiting for the job to be finalised. The grant application is not uploaded and BER assessment is not done either. Completely unprofessional.